FREQUENTLY ASKED QUESTIONS

What method of payment may I use for Starfish Aquatic Club lessons?

Starfish Aquatic Club accepts Cash or Check. Please make checks payable to "Starfish Aquatic Club."

How early should I bring my child to lessons?

You should allow enough time for parking, as it can be an issue on Drew's campus. This is especially true during the winter months when snowfall makes parking even more difficult. It is recommended that for the first lesson, you show up approximately five minutes early in order to pick up, parent's notices and fill out waivers.

When I sign my child up for a session, how long have I made a commitment?

A session is equivelant to either four or five weeks, depending on the University calendar. You are committed to only the session you register for. If you do wish to continue to the next session, simply communicate that to your instructor and bring a check on the first lesson of the next session. If you continue with Starfish through the semester, at the begining of the next session you will receive priority scheduling.

What does my child need to bring to the lesson?

Your child should be outfitted in a bathing suit, have a towel to dry off with and as always a desire to be at the pool to learn and have fun! A pair of goggles is recommended for your child, as well. Hair ties are recommended to keep long hair out of your child's faces. We provide any other materials needed to instruct your child.

Can my child change at the pool?

There are changing facilities for both boys and girls with both showers and lockers available. There is also an open changing area just before the entrance to the pool with lockers for younger children. Please be aware that the lockers may be used at your own risk. It is suggested that if you do want to use one, please bring a lock for it.

Where should I sit while my child is having their lesson?

There are a few different places where a parent may sit. Any of the benches along the side of the pool are fine for observers. It is also fine to sit up stairs in the lounge or in the pool's balcony. Sometimes it is more conducive to learning for parents not to be present. Childeren tend to pay less attention to their instructors when their parents are in close proximity.

What if my child is going to miss a lesson?

Make-ups are only guaranteed if the instructor must cancel a lesson. As soon as you know that you will not be able to attend a lesson, please call your instructor directly to make them aware.


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